Support Agreements

Sage Support Agreements

Sage Network Solutions Support Agreements are designed to offer a single point of contact for all your computer and network needs.  Most small to medium sized businesses can’t afford to have a full time dedicated network adminsitrator on their payroll.  These responsibilities often end up being neglected, or shouldered by an existing employee who might not have the necessary skills, experience, or time to properly and proactively manage the network.  This can often lead to network downtime, or even worse, data loss.

How important is your data and computer systems to the success of your business?  Can your company afford to lose time, money and clients due to lost data or crashed systems?  Of course not…

A Support Agreement with Sage Network Solutions is a win/win scenario.  For a small monthly commitment starting at 5 hrs, we will handle all your technology needs, or work with your onsite "techie" to optimize your network & make it more manageable. 

Our Philosphy is Simple:
Our success is measured by the success of our clients.

Our Support Agreements can bring you peace of mind, knowing that you systems and data are secure, stable, and most importantly, working for you!   

Here are just a few of the additional benefits:

  • 20-30% discounted hourly rate for SLA clients
  • No extra charge for After Hours Service & Emergency Service
  • No Travel Time for On-Site Service
  • Dedicated Project Manager
  • Priority Response Time for Emergencies
  • Access to our Network of Local IT Partners and Contractors
  • Quarterly Planning Session
  • Annual IT Audit
  • Extensive Network Documentation
  • Remote Network Monitoring and Service

Let us handle your computer and network issues, so you can focus on your business! See how a Support Agreement helped McCabe, Hamilton & Renny Co. and WCIT in our Case Studies.

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